Responsible investment guide

Panda Exchange is committed to bring you the best experience, with this in mind we have created this guide that covers all you need to know for a safe experience on our platform.

Profits and losses on cryptocurrency investment


Before you start trading in the cryptocurrency market you should know that there are no guaranteed returns, if someone tells you that they can guarantee certain amount or percentage of profits, they are likely trying to defraud you or they know nothing about cryptocurrencies or the market. Crypto asset’s value is volatile, any investment implies a risk of loss and nobody can predict when it is going to happen.

Knowing this, if you still want to know how much you are going to earn with cryptocurrency exchange, the most honest answer is that nobody can foretell your returns for cryptocurrency trading. Nevertheless, we can assert, based on the behavior of the market, that the value of crypto assets has been gradually increasing in the last few years.

Another important question before entering the market is: Can I have losses? And the answer is very simple: yes, you may lose your investment as the volatility of the market and their risks are a fact. A volatile asset is one whose price can easily increase or decrease, then if you buy cryptocurrency today and its price goes down you could lose, but if the price goes up you could have profits. There is no guarantee of one result or the other.

The best thing you can do is to make a comprehensive research about the market, to get a professional and genuine assessment, to study the fluctuations and trends of the digital assets, that way your investment in this market will be objective, informed and responsible.

Your account on our platform


Your account on Panda Exchange is personal, exclusive and non-transferable.

This means that your account cannot be accessed without your authorization, the account holder is the only person who can make the operations available on our platform. Only you can have access to the password, send personal information and validation documents, create and delete purchase and sale orders, deposit or withdraw and any other operation supported by our platform.

Every user has the option to create, register and keep only one account on our platform, while avoiding user’s duplications and making the process much more simpler.

Your account cannot be modified in order to be transferred to another holder. Once you have signed up and validated your account, it belongs exclusively to you. Nobody else can be the holder of an account that you have created.

Our team does not have access to your account, Panda Exchange does not know your password, it cannot access your transactions or make operations in your account. You are the only administrator of your account, that is why you need to be really careful to use it, do not allow anybody else to know your login data.

Keep your digital assets safe


Panda Exchange safeguards the security of your crypto assets in every step of your transactions. Our security team is constantly developing better programs and measures to ensure the safety of your assets on our platform at all times. But remember that part of the security of your crypto assets and your funds depends on you, all the necessary precautions must be taken to safeguard your account and keep your assets safe.

Verify that you are using Panda Exchange


Avoid scams and frauds by using the right address to access our platform. Do not fall victim to “phishing”, which is a scam that shows you a copy from an uncertain origin instead of the page you are trying to access with the goal to steal your data, money or cryptocurrencies. Do not trust in links sent from questionable or not verified sources. Similarly, if you open a link with our web address follow these steps to verify that you are using the correct platform.

Be sure that the address used is our official address (https://panda.exchange) Make sure that you are using a secure website by the closed padlock icon next to the address bar. This padlock proves that you are using an encrypted web page such as our platform. So that you are really sure that it is the right page, it is possible to click on the closed padlock icon and see our validation certificate to check that the certificate information matches the data on the web site visited.

We do not authorize third parties


We reiterate that your account belongs to you, only you can access it and use it to make transactions. Our platform does not allow access of third parties to your account in any way. Likewise we do not authorize third parties to use your account, with or without your permission. The only person authorized to use it is you, in order to avoid scams, frauds or theft.

We do not have affiliates or associates


Panda Exchange is not affiliated to any other exchange platform or has partnerships with financial advisors of any kind. This means that we are not responsible if other companies use our name to get you affiliated or if they get you to make a transaction for them through our platform. Before transferring to other web pages you should investigate carefully the background of those sites and decide for yourself if they are trustable or not.

We do not make references through links or hyperlinks, that is to say, if you see the name of our platform in other websites it does not mean that we authorize, guarantee or recommend the services on those websites mentioning us. We reiterate that we do not have affiliates, associates or partnerships with assessment organizations or other cryptocurrency exchanges.

Panda Exchange official support


Our official support channel can only be reached through our platform’s chat or through the official email support@panda.exchange and such channel is not available for investment advice or to cover mistakes stemming from a wrong decision at the moment of investing.

We do not give advice


Our support channel purpose is to provide technical support about the operation of our platform, WE DO NOT give advice about cryptocurrency investment. Our teams are not qualified to provide guidance about cryptocurrency markets, which cryptocurrency to buy, the time to sell or buy, how much is good to buy or sell, etc. Similarly we will not require access to your account, your assets or your computer, We only give technical support and information in order to solve problems that you may have about the operation on our platform. WE DO NOT give advice about capital, portfolio or asset management.

Informative guides


The articles or guides on our platform and blog are published only for information, their purpose is not to give advice or assessment in any way about how to manage portfolios and digital assets. We aim to offer relevant interest information in order to let our clients make their own decisions about investment, portfolios and the cryptocurrencies included.

Our teams do not offer any kind of assessment services or investment advice. Our guides and other content are only meant to present information related to the world of cryptocurrencies in an objective and reasonable way. We do not give advice, investment or cryptocurrency consultations, we do not mean to tell our clients how to invest or indicate the best assets to invest in.

Panda Exchange official social media


The purpose of our presence on social media is to provide relevant information about our platform, the world of cryptocurrencies, technological innovations of blockchain and any other data that may be interesting. We do not provide support through our social media or offer advice of cryptocurrency investment.

You can follow us through the following official accounts:

Facebook: https://www.facebook.com/panda.exchange/

Instagram: https://www.instagram.com/pandaexchange/

LinkedIn: https://www.linkedin.com/company/panda-exchange/

Twitter: https://twitter.com/Exchange_Panda

Y nuestro blog: https://medium.com/panda-exchange