Security

Your security and that of your assets as our priority


Panda Exchange team keeps your assets safe and your personal information private, by using several effective methods to prevent thefts or attacks targeting our users.

We are focused on having the highest levels of legal compliance and it allows us to improve our security and, at the same time, raise our users’ confidence in our platform, since Panda Exchange, the financial regulators and our users can be sure that the people who operate in this platform are real persons, that successfully completed our verification process.

Safe currency storage


Even though Panda Exchange is not a platform specialized on crypto asset security, as a trading platform we keep high security standards to guarantee that the funds deposited by our users on our platform are properly safeguarded, and out of the reach of malicious agents.

As an exchange platform, we recommend our users to withdraw their assets from Panda Exchange after making operations. We remind you that even though we have measures to guarantee the security of the assets stored on our platform, our role and goal is to provide cryptocurrency trading and not to operate as a digital wallet.

Your information is protected


The safety of your crypto assets is not our only priority, because at the moment of signing up and verification on Panda Exchange you are sharing some personal data for that purpose. We have strict data processing policies to guarantee that your information is completely safe and it will exclusively be used for the features required by our platform, as indicated in our Privacy Policy.

Professional security team


We have a security team composed of experienced professionals that create security programs, by developing security technologies and investigating vulnerabilities on several systems. Panda Exchange experts team is focused on guaranteeing that the assets and information of our users is properly protected according to the highest security standards, while we provide the best experience of crypto assets exchange.

Constant security inspections


Panda Exchange has a security team dedicated to test our systems by using vectors to simulate any external attack that may happen, aiming to update our security measures regularly and keep one step ahead of potential attacks.

Panda Exchange security features


• Obligatory 2FA activation to keep your account safe.

• Suspicious activity monitoring in real time.

• Sensitive data encryption during idle time and in transition.

• Verification levels that meet KYC regulations to guarantee that the users in our platform are honest members of the community.

• Email confirmation of every transaction made through our platform.

• Schedule waiting time to log out users in case of inactivity during a session.

Security tips for the user


We believe that security has a bilateral approach, where the user and the platform work together to strengthen security and improve the experience. Some simple advices can greatly increase your security on our platform.

- To apply for higher verification levels

Panda Exchange works with KYC (Know your Customer) policies, which guarantee that all the users are honest members of the community and that the funds used in trades stem from legitimate sources.

When you reach higher verification levels you get the option of higher deposit and withdrawal limits, as well as better transaction security.

- To create a good password and protect it.

Your password is the most important key to our platform and thus, you first security barrier to protect your funds and your information on Panda Exchange. Remember to create a strong password, avoid using names or numbers related to your personal life, include alphanumeric and special symbols and, finally, keep it in a safe place that can be found only by you.

- Watch where you are logging in

Stay alert about the network you are using to log into Panda Exchange, avoid doing it from a public network or from a not reliable device.

This set of tips can strengthen the security of your accounts on several platforms, and along with measures such as 2FA (obligatory for Panda Exchange) allow you to have a smoother experience in your frequent services.

It is important to keep in mind that your security revision should be constant too, it is advisable to change periodically your passwords and not to repeat them on several platforms, it is not enough to shield only one account. Our email is our access route to many services, that is why we cannot overlook security means for it.

Security resources


On Panda Exchange our clients are the most valuable asset, because of this we endeavor to protect their data and funds stored on our platform with the most innovative and efficient technology. On our Blog, you can find a security section specially conceived to provide advice and information aiming to keep your Panda Exchange and other platform accounts safe and stable.