Panda Exchange Support

Our official support channel is available to provide any assistance you may need

The official support channel of Panda Exchange can be reached through the chat at the lower right on our platform, when click on it you will see a screen to log in the chat and send your question. There you will be able to communicate with our support team in order to receive help with any problem or concern about the operation of our platform.

You can also send an email to support@panda.exchange and your mail will be assisted as soon as possible during working hours, the same way as with the chat. If our team needs to contact you they will send you a email from our domain, clearly identified with @panda.exchange.Do not send your question to our social media accounts because our support team does not manage these accounts and you will not get the necessary help to solve your troubles.

You also have a section within our exchange platform that allows you to contact our Support Team without closing your session or accessing another page. This can be found under the Help section, located at the bottom left of your user interface once you log into Panda Exchange.

Our support team is dedicated to solving any problem or concern that you may have about the operation of our platform and the services we provide, you can contact us during business hours and working days through the means mentioned above: chat on our platform or email. Due to security measures we remind you that our support team does not provide assessment either about investment or advice about portfolio management, they can only answer your questions about the operation of Panda Exchange and the services we have available for you.

Support guides

Check our series of informative articles with concepts, news, frequently asked questions about cryptocurrencies and the investment market available for you to easily solve your doubts and concerns. You can find them on our official Panda Exchange blog.